Most South African online sites that deal with international suppliers use SAPO (South African Post Office) to deliver products. Not only does it take 30-50 working days for orders to be delivered via this method, there is also a chance that the order could get lost, damaged, or stolen.
To ensure we can provide the best service to our customers, we work with private couriers only. By using private couriers, we deliver orders within 10-15 working days. All shipments are insured during transit and include free returns.
Do I have to pay customs/duties?
We include customs/duties in the price of the item. The customs/duties are charged by the courier to clear your package from customs.
In the event that you are you asked for payment for customs/duties. Please make the payment to the courier and send us the receipt. We will then credit your account.